What to Do When Something’s Wrong With Your Rental (or Your Landlord)

What to Do When Something’s Wrong With Your Rental (or Your Landlord)

✅ Step 1: Identify the Problem Type

🔲 Rent Increase

🔲 Eviction Threat / Notice

🔲 Harassment or Retaliation

🔲 Denied Disability Accommodation

🔲 Unsafe or Unhealthy Conditions

🔲 “Cash for Keys” Offer

🔲 Other (write in): _____________________

📸 Step 2: Document Everything (Even If It Feels Small)

• 🔲 Take photos/videos of the issue (e.g., mold, broken lock, nonworking heater)

• 🔲 Screenshot texts/emails with landlord

• 🔲 Save any written notice (rent increase, eviction, buyout, etc.)

• 🔲 Write down dates and conversations (even verbal ones)

Pro tip: Use your phone’s Notes app or a designated notebook for landlord issues. Keep everything in one place.

🧠 Step 3: Think About Impact

Is this issue affecting your child’s routines, safety, or ability to thrive?

🔲 Yes – escalate.

🔲 No – monitor but don’t panic.

If the issue is disrupting sleep, routines, meds, or causing emotional escalation for your neurodivergent child, it could qualify as a disability-related accommodation issue—even if the landlord doesn’t realize it yet.

📤 Step 4: Put Your Request or Complaint in Writing

• 🔲 Send a written request or complaint (text/email/letter)

  • Example: “Hi [Landlord], we’re requesting repairs to the heater and a reasonable accommodation due to our child’s sensory needs. Please confirm when repairs will happen.”

• 🔲 Ask for a timeline or written response

Don’t just call. Paper trail matters.

📞 Step 5: Reach Out for Support

Depending on the issue:

• 🔲 File a complaint with LA County DCBA (rent hikes, harassment, eviction notices):
  📧 rent@dcba.lacounty.gov | 📞 1-800-593-8222

• 🔲 Contact legal aid if you got an eviction notice or denial of accommodations StayHousedLA.org

• 🔲 Request an ADA accommodation in writing with support from your child’s doctor, IEP, or therapist.

🚫 What Not To Do Right Away

• ⛔ Don’t move out without legal advice—it could cost you relocation money or weaken your claim.

• ⛔ Don’t sign a buyout agreement on the spot. You get 45 days to change your mind—use them.

• ⛔ Don’t assume the landlord’s threat is final. Most must go through formal legal channels first.

❤️ If You’re Feeling Overwhelmed…

You are not alone. Housing issues are emotional—especially when your child’s wellbeing is tied to routine and stability. The system can be hard to navigate, but you have tools and rights.

Want this turned into a printable flyer or magnet for SELATAG kits or school-based outreach? I can build it with visuals, checkboxes, and emergency contacts formatted for quick access. Just say the word.