Tenant Education

Resolving Small Claims in LA County with Online Dispute Resolution

By
Arta Wildeboer Esq.

Apr 23, 2025

A desktop containing a laptop computer, a judges gavel and a cup containing pens. Small claims ODR Los Angeles is shown in the computer screen

If you’re involved in a small claims case in Los Angeles County, the court offers a free Online Dispute Resolution (ODR) platform to help parties settle disputes without going to court.

What is Small Claims ODR?

The Small Claims ODR program is a free online service that allows plaintiffs and defendants to negotiate and resolve disputes remotely. The platform facilitates confidential communication, document sharing, and the drafting of settlement agreements.

How It Works

  1. Registration: Both parties must register for ODR within five calendar days of receiving notice from the court.

  2. Negotiation: The platform guides users through a step-by-step process to discuss and propose resolutions.

  3. Mediation: If needed, trained mediators from the Department of Consumer and Business Affairs (DCBA) or the Center for Conflict Resolution (CCR) can assist in reaching an agreement.

  4. Settlement: Agreements reached are electronically filed with the court, potentially eliminating the need for a court appearance.

If no agreement is reached within two court days before the scheduled hearing, the case proceeds to court as planned.

Benefits

  • Cost-Effective: Free to use, saving on legal fees and court costs.

  • Convenient: Accessible online, eliminating the need to travel to court.

  • Confidential: Discussions and documents shared are not part of the public court record.

For more information and to register, visit the LA County Small Claims ODR page.

🏠 Resolving Eviction Cases in LA County with Online Dispute Resolution

Facing an eviction in Los Angeles County? The court provides a free Online Dispute Resolution (ODR) platform to help landlords and tenants resolve disputes without a court trial.

What is Unlawful Detainer ODR?

The Unlawful Detainer ODR program is a free online service that facilitates negotiation between landlords and tenants in eviction cases. It offers a confidential space to discuss terms, share documents, and potentially reach a settlement.

How It Works

  1. Registration: Plaintiffs should register within five calendar days of filing the case; defendants should register within five calendar days of receiving the summons.

  2. Negotiation: The platform guides both parties through a structured negotiation process.

  3. Mediation: If direct negotiation doesn’t lead to a resolution, free mediation services are available through DCBA or CCR.

  4. Settlement: Agreements reached are electronically filed with the court, which may cancel the scheduled trial.

If no agreement is reached at least two court days before the trial, the case proceeds to court as scheduled.

Benefits

  • Accessible: Use the platform from any device with internet access.

  • Time-Saving: Resolve disputes without lengthy court proceedings.

  • Supportive: Access to trained mediators to assist in negotiations.

For more information and to register, visit the LA County Unlawful Detainer ODR page.